I'm sorry that has occurred - let's see if we can sort it out.
This is how it should go, step by step:
1. Head to Jane's Weather and enter your details to create an account
2. The site will say awaiting confirmation (shown below). Check your inbox for the email. If it doesn't arrive straight away it may have ended up in your spam/junk folder.
3. Click the link and you will be taken to the log in screen:
4. If that doesn't work for some reason you can sign in with a 'magic link':
If you still haven't made it into Jane's Weather after these troubleshooting steps, please contact us and we will try and help you further.